NHTSA Complaint #10314395 — 2005 FORD FREESTYLE

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10314395
Vehicle	2005 FORD FREESTYLE
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	June 17, 2009
Date Filed	February 25, 2010
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2005 FORD FREESTYLE. HE STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A TURN THE ENTIRE INSTRUMENTAL PANEL STOPPED WORKING. THE RPM NEEDLE BEGAN MOVING RAPIDLY, YET THE PANEL DID NOT ILLUMINATE. THE FAILURE HAS OCCURRED TWICE A DAY ON A DAILY BASIS. THE DEALER STATED THAT THERE WAS NO WARRANTY AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 38,000. THE CURRENT MILEAGE WAS 57,222. UPDATED 11/16/10*BF THE CONSUMER STATED HE HAS RAN OUT OF GAS SEVERAL TIMES, BECAUSE THE GAS GAUGE WAS NOT ACCURATE. ALSO, THE INSTRUMENT PANEL WOULD BECOME DARK. UPDATED 11/23/10

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