NHTSA Complaint #10314119 — 1999 VOLVO V70

MY HUSBAND AND I WERE BURNED BY SCOLDING HOT STEAM AND WATER THAT EXPLODED OUT OF OUR A/C HEATING VENTS ON OUR DASHBOARD. WE WERE WAITING IN A DRIVE THRU WITH THE CAR ON, BUT THE A/C HEATING UNIT WAS OFF. THE MAKE , MODEL AND YEAR OF OUR CAR IS A 1999 VOLVO V70. IT WAS TOWED TO OUR MECHANIC WHO SAID THE HEATER CORE WENT BAD AND THE HOSES RUPTURED. HE BYPASSED THE HEATER UNIT TO SAVE MONEY ON REPAIRS. WHEN MY HUSBAND WAS DRIVING THE VEHICLE HOME IT RAN HOT, HE PROMPTLY TOOK IT BACK TO THE REPAIR SHOP. THE RADIATOR FAN WAS INOPERATIVE THE MAIN CABIN FLOOR WAS FLOODED WITH COOLANT AND FOUL SMELLING. WE NO LONGER HAD FAITH IN THE CAR AND SOLD THE CAR TO THE MECHANIC. WE'RE JUST HAPPY WE WEREN'T DRIVING THE VEHICLE ON THE ROAD WHEN THAT HAPPENED. *TR