NHTSA Complaint #10314034 — 2006 FORD EXPLORER

IN LATE DECEMBER 2009 I NOTICED LIQUID POOLING ON MY DRIVEWAY FROM MY 2006 FORD EXPLORER SO I TOOK IT TO MY LOCAL FORD DEALERSHIP. I WAS TOLD THE RADIATOR WAS CRACKED AND THE VEHICLE WAS UNSAFE TO DRIVE. I HAD AN AFTER-MARKET RADIATOR INSTALLED DUE TO THE RIDICULOUS PRICE OF THE RADIATOR FROM FORD. ON FEBRUARY 19, 2010, I AGAIN NOTICED FLUID POOLING ON MY DRIVEWAY AND IMMEDIATELY TOOK THE EXPLORER BACK TO THE FORD DEALERSHIP. I WAS TOLD THE O-RING LEADING INTO THE RADIATOR HAD "FAILED" AND IT WAS LEAKING TRANSMISSION FLUID. THE DEALERSHIP SAID YET ANOTHER RADIATOR WOULD HAVE TO BE INSTALLED IF THEY COULD NOT ORDER THE O-RINGS INDIVIDUALLY. I WAS AGAIN TOLD THE VEHICLE WAS UNSAFE TO DRIVE. THE O-RING WAS REPLACED ON FEBRUARY 24, 2010 AND I WAS SPARED THE EXTRA EXPENSE OF ANOTHER RADIATOR. THE VEHICLE HAS 55,000 MILES AND ALL REGULAR MAINTENANCE IS PERFORMED ON TIME. *TR