NHTSA Complaint #10313606 — 2005 BIG DOG RIDGEBACK

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10313606
Vehicle	2005 BIG DOG RIDGEBACK
Component	WHEELS
Date of Incident	March 23, 2009
Date Filed	February 24, 2010
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL*THE CONTACT OWNS A 2005 BIG DOG RIDGE BACK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE REAR WHEEL COULD CRACK OR COME APART AND NEEDED TO BE REPLACED. THE MOTORCYCLE WAS TAKEN TO A DEALER BUT AFTER INSPECTING THE WHEEL THEY DECIDED THAT THEY COULD NOT REPAIR THE VEHICLE. THE BIG DOG MANUFACTURER ADVISED HIM TO TRY ANOTHER DEALER. HE TRIED ANOTHER DEALER OVER A YEAR AGO AND THEY HAVE NOT BEEN ABLE TO GET THE MANUFACTURER TO SEND THEM THE WHEEL TO REPAIR THE MOTORCYCLE. HE CONTINUED TO CALL THE MANUFACTURER BUT WAS NOT GETTING A FAVORABLE ANSWER AS TO WHEN HE WOULD GET A NEW WHEEL SO THAT THE REPAIR WOULD BE COMPLETE. THE FAILURE MILEAGE WAS 6,000. UPDATED 04-15-10 *BF

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