NHTSA Complaint #10313462 — 2005 LEXUS ES330 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10313462
Vehicle	2005 LEXUS ES330
Component	VEHICLE SPEED CONTROL
Date of Incident	February 20, 2010
Date Filed	February 23, 2010
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE THE INFAMOUS ES330 HESITATION PROBLEM WHICH IS PART OF THE SUB-STANDARD OPERATING PARAMETERS OF THE CAR. WHEN PURCHASED FROM THE DEALER NEW IN 2005, I WAS ADVISED AFTER TAKING THE CAR BACK SEVERAL TIMES, THAT UPDATING ECC MODULE PROBABLY WOULD NOT FIX THE PROBLEM AND IT DIDN'T. THE DEALERSHIP WAS VERY AWARE AND BLAMED THE LAG ON TOYOTA'S "DRIVE BY WIRE? DESIGN USED ON THIS CAR. FURTHER, THEY SAID LEXUS NEW ABOUT AND PROBABLY WOULDN'T CORRECT THE PROBLEM UNTIL THE NEXT MODEL YEAR. THE HESITATION IS ESPECIALLY APPARENT WHEN PULLING AWAY FROM A FULL STOP OR WHEN POWER IS REQUIRED TO MERGE INTO TRAFFIC. TO COMPENSATE, THE DRIVER HAS TO KEEP PUSHING DOWN ON THE GAS UNTIL THE CAR DECIDES TO ACCELERATE -- THEN THE DRIVER HAS TO QUICKLY EASE UP ON THE GAS TO KEEP THE CAR FROM OVER ACCELERATING. *TR

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