NHTSA Complaint #10313292 — 2003 NISSAN MURANO SEATS

Complaint Details

ODI Number	10313292
Vehicle	2003 NISSAN MURANO
Component	SEATS
Date of Incident	February 23, 2010
Date Filed	February 23, 2010
Mileage	139,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE FAR MORE CURVES AND HILLS THAN THOSE IN FL. TODAY THE SEAT BACK FELL BACKWARDS AS I WAS DRIVING. I PULLED OVER AND NOTICED THAT THE LOWER SUPPORT BRACKET, JUST ABOVE THE SEAT TRACK, FOR THE SEAT HAD SPLIT IN HALF. I CALLED MY LOCAL DEALER AND WAS TOLD I HAD TO MAKE AN APPOINTMENT TO LOOK IT OVER. ONLINE I WAS QUICKLY ABLE TO FIND MANY WEBSITES SPEAKING OF SIMILAR INCIDENTS AND SOME HAD THE EXACT OUTCOME AS THAT OF MY SEAT. I ALSO NOTED NHTSA ACTION NUMBER PE08065. I WAS EXTREMELY DISAPPOINTED IN MY CAR, WHICH UPTO THIS POINT I HAD FULL CONFIDENCE IN. I DON'T THINK I WILL BE RECOMMENDING THIS CAR OR ANY OTHER NISSAN FOR THAT MATTER. *TR

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