NHTSA Complaint #10313077 — 2004 JAGUAR XJ WHEELS

Complaint Details

ODI Number	10313077
Vehicle	2004 JAGUAR XJ
Component	WHEELS
Date of Incident	January 2, 2006
Date Filed	February 23, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I BOUGHT A 2004 XJR JAGUAR. IT WAS NEW AND HAD DEALER ADDED CHROME WHEELS($3,000 ADDITIONAL COST). THE RIMS WERE DEFECTIVE AND I ASKED THE DEALER TO IDENTIFY THE SUPPLIER OF THE RIMS SO THAT I COULD CONTACT THE SUPPLIER DIRECTLY. THE DEALERSHIP SAYS IT DID NOT KEEP A RECORD OF WHERE IT PURCHASED THE WHEELS. I HAVE A DIFFICULT TIME BELIEVING THAT AN AUTOMOBILE COMPANY OR DEALERSHIP IS NOT REQUIRED TO KEEPS RECORDS REGARDING PARTS ON A VEHICLE, ESPECIALLY PARTS AS CRITICAL AS THE WHEELS. PLEASE ADVISE. *TR

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