NHTSA Complaint #10312820 — 1999 TOYOTA CAMRY

1999 TOYOTA CAMRY SOON AFTER WE PURCHASED OUR 1999 TOYOTA CAMRY MY WIFE AND I NOTICED THAT EVERY TIME WE WENT OVER THE SPEED BUMPS IN OUR APARTMENT COMPLEX AT VERY LOW SPEEDS WE WOULD HEAR A NOISE - A CLICK/CLACK AT THE LEFT FRONT TIRE - NOT LOUD BUT DISTINCT. I CALLED THE LOCAL TOYOTA DEALER - STEVENS CREEK TOYOTA AND DESCRIBED THE ISSUE TO THE SERVICE MANAGER & REQUESTING AN APPOINTMENT. HE ASSURED ME THAT THIS IS SIMPLY THE BRAKES THAT ARE "BEING SEATED" AND NOT AN ISSUE. THE NOISE CONTINUED AND BECAME LOUDER WITH TIME. AS THIS POINT WE WERE BEYOND THE WARRANTY PERIOD. I TOOK THE CAR INTO MELODY TOYOTA AND ASKED THE MECHANIC TO DIAGNOSE THE ISSUE AS THE NOISE WAS MUCH LOUDER AND OCCURRED WHENEVER WE GO OVER ANY POTHOLE ETC, NOT ONLY BUMPS.. THE MECHANIC REPORTED THAT THIS WAS A BROKEN STRUT ARM OR STABILIZER ARM. I ASKED IF THERE WAS A WARRANTY AS I HAD COMPLAINED TO STEVENS CREEK TOYOTA WHEN THE CAR ONLY HAD A FEW THOUSAND MILES. THE MECHANIC STATED THERE IS NO WARRANTY OR RECALL ON THIS ITEM. I ASKED IF THE ISSUE WAS COMMON AND THE MILEAGE AND HE RESPONDED I HAVE SEEN THIS ISSUE ON A NUMBER OF CAMRY'S - THE MILEAGE IS IRRESPECTIVE - LOW MILES OR HIGH. I HAVE NOT HAD THE ISSUE RESOLVED AS HE STATED IT WOULD NOT HURT THE CAR. PER THE MECHANIC THERE MUST BE TONS OF CARS THAT HAVE HAD THIS ISSUE REPAIRED. I BELIEVE THAT TOYOTA IS FULLY AWARE OF THIS ISSUE FOR QUITE SOME TIME AS WELL. *TR