NHTSA Complaint #10312237 — 1999 VOLKSWAGEN BEETLE

TL*THE CONTACT OWNS A 1999 VOLKSWAGEN BEETLE WHICH WAS PURCHASED ON FEBRUARY 13, 2010. WHILE DRIVING AT SPEEDS OF 70 MPH, THE VEHICLE SHIFTED INTO NEUTRAL WHILE IN DRIVE MODE. THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS IN NEUTRAL GEAR; HOWEVER, THE GEAR SHIFT SELECTOR WAS IN THE DRIVE POSITION. SHE THEN ATTEMPTED TO SHIFT BACK INTO DRIVE AND THE VEHICLE BEGAN TO JERK AND LUNGE VIOLENTLY. THE DEALER WAS CONTACTED AND THEY ATTEMPTED TO CORRECT THE FAILURE BY REPLACING PARTS UNKNOWN TO THE CONTACT. WHILE DRIVING HOME FROM THE DEALER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPROGRAMMED THE COMPUTER, WHICH ALSO DID NOT CORRECT THE FAILURE AND THE VEHICLE CONTINUED TO SHIFT OUT OF GEAR. THE FAILURE AND CURRENT MILEAGES WERE UNDER 121,000.