NHTSA Complaint #10311699 — 2010 HONDA ODYSSEY

TL*THE CONTACT OWNS A 2010 HONDA ODYSSEY. THE CONTACT STATED THAT THE BACKUP SENSOR FAILED AND THE VOLUME WAS NOT LOUD ENOUGH FOR HIM TO HEAR WHEN THE VEHICLE WAS IN REVERSE. EVERYTHING IN THE VEHICLE WAS TURNED OFF WHENEVER HE DROVE APPROXIMATELY 5 MPH IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED HIM THAT THEY WERE UNABLE TO TURN UP THE VOLUME BECAUSE OF THE DESIGN ON THE SENSOR. THE HONDA MANUFACTURER WAS CALLED AND THEY WOULD NOT LET HIM SPEAK WITH THE ENGINEER IN REGARDS TO THE VOLUME AND THE DESIGN. THE CONTACT STATED THAT HE WANTED THE DEALER TO INCREASE THE VOLUME WHEN THE VEHICLE WAS IN REVERSE. THERE WAS NO MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 380.