NHTSA Complaint #10311666 — 2010 FORD TAURUS

TL*THE CONTACT OWNS A 2010 FORD TAURUS WHICH WAS PURCHASED ON JANUARY 15, 2010. WHILE DRIVING AT SPEEDS OF 55 MPH, THE COLLISION WARNING SYMBOL ILLUMINATED ON THE INSTRUMENT PANEL AND WITHIN ONE HALF MILE, THE VEHICLE STALLED. ON A SEPARATE OCCASION, WHILE UTILIZING THE CRUISE CONTROL MECHANISM AT 65 MPH, THE "DRIVER INTERVENTION" AND "COLLISION WARNING" SYMBOLS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED AGAIN. HE WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MINUTES. THE DEALER WAS CONTACTED AND THE FAILURES COULD NOT BE DUPLICATED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CONTACT STATED THAT THE CRUISE CONTROL MECHANISM WAS CONTROLLED BY A SENSOR AND WHEN THE VEHICLE CAME TO CLOSE TO A PRECEDING VEHICLE, THE CRUISE CONTROL SENSOR WOULD SLOW THE VEHICLE DOWN TO AVOID A POTENTIAL CRASH. THE CONTACT STATED THAT THE "COLLISION WARNING" LIGHT WAS TO ADVISE THE DRIVER WHEN THIS WAS OCCURRING. THE DEALER INSTALLED A RECORDING DEVICE IN THE VEHICLE AND ADVISED THE CONTACT TO UTILIZE IT THE NEXT TIME THERE WAS A FAILURE IN THE VEHICLE SO THAT THEY COULD RECORD EXACTLY WHAT MAY HAVE CAUSED THE FAILURES. TO DATE, THE VEHICLE WAS IN POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,520.