NHTSA Complaint #10311416 — 2001 FORD WINDSTAR

I HAVE A 2001 FORD WINDSTAR AND FOR THE 3RD TIME THE REAR END TIRE SUPPORT HAS BROKEN IN HALF DRIVING DOWN THE ROAD. MY FAMILY AND I FEEL LUCKY TO BE HERE TO WRITE THIS AT THIS TIME AND IT IS MY 17 YEAR OLD SONS PRIMARY CAR TO DRIVE SO I CAN HAVE GENERAL INSURANCE BUT NOT FULL COVERAGE. I FEEL IF HE WAS DRIVING WHEN THIS HAPPENED HE WOULD HAVE BEEN IN A TERRIBLE ACCIDENT, GOD WAS WATCHING OUT FOR US. IT HAS COST ME OVER A THOUSAND DOLLARS FOR EACH REPAIR AND AT THIS TIME I AM WITHOUT THE FAMILY VEHICLE AND DON'T SEE THAT IT WOULD BE A GOOD IDEA TO FIX THIS AGAIN KNOWING THAT ITS GOING TO BREAK AGAIN. I CANT AFFORD A NEW VEHICLE AND THIS CAR HAS BEEN DEPENDABLE OTHER THAN THIS PROBLEM. THE REAR END IS SCARCE AT SALVAGE YARDS, WE HAVEN'T BEEN ABLE TO LOCATE ONE YET THAT TELLS ME I'M NOT THE ONLY ONE HAVING THE PROBLEM. THE VAN IS MADE FOR SEVEN AND THERE ARE 5 IN MY FAMILY SO OVERLOADING IS NOT THE PROBLEM, NOR RUST THEY ARE FREE FROM THAT AND THE LAST REPAIR WE REPLACED THE SHOCKS TO REDUCE VIBRATION PROBLEMS IF IT EXISTED. I FEAR SOON I WILL READ ABOUT A FAMILY TRAGEDY BECAUSE OF THIS PROBLEM AND I WANT IT ON RECORD ABOUT THIS COMPLAINT. BEFORE MAKING EACH REPAIR WE CHECKED TO SEE IF THERE WAS A RECALL AND TO DATE THERE IS NONE. I AM IN THE SERVICE WORK BUSINESS AND I UNDERSTAND THING FAIL, BRAKES, WATER PUMPS, COMPUTERS, ENGINES BUT I SHOULD HAVE NEVER HAD TO PUT A NICKEL INTO THIS PROBLEM. ANY HELP OR GUIDANCE YOU CAN GIVE ME WOULD BE GREATLY APPRECIATED. THANK YOU FOR LISTENING. *TR