NHTSA Complaint #10310577 — 2000 FORD WINDSTAR

I HAD JUST HAD OUR 2000 FORD WINDSTAR SERVICED AT OUR FORD DEALER A FEW DAYS BEFORE WHERE THEY REPLACED WORN SWAY BARS AND BUSHINGS. I WAS BACKING OUT OF OUR DRIVEWAY WHEN I HEARD A SNAP AND THEN COULD HERE SOMETHING METAL DRAGGING ON THE GROUND. I PULLED BACK INTO MY DRIVEWAY AND LOOKED UNDER MY CAR TO FIND THAT THE REAR AXLE HAD BROKEN IN ABOUT THE CENTER OF THE AXLE. I HAD IT TOWED INTO OUR FORD DEALER TO FIND OUT WHAT HAPPENED THEY TOOK A LOOK AT IT AND SAID IT SNAPPED AND THAT THERE WAS NO SIGN OF WEAR BEFORE IT BROKE. I ASKED IF THERE WAS ANY PREVIOUS KNOWLEDGE OF THIS HAPPENING OR IF FORD WAS AWARE OF THIS ISSUE AND WAS TOLD NO. *TR