NHTSA Complaint #10310396 — 2001 MERCURY SABLE

MY 2001 MERCURY SABLE HAS NOW FAILED ME OVER 8 TIMES WITHOUT WARNING. I WOULD DRIVE TURN THE CAR OFF THEN TRY TO START IT AGAIN AND IT WOULD NOT START. IT WAS COMPLETELY DEAD. I CALLED AAA HAD THE CAR TOWED. I TOOK IT TO THE DEALER AND THEY CHARGED ME FOR EVERYTHING. A BATTERY, AN ALTERNATOR, WIRING, THE WORKS THEN, THE SAME THING HAPPENED. THE LAST TIME MY CAR WAS AT THE DEALER FOR A WEEK BEFORE I WAS TOLD IT NEEDED A FUEL PUMP. I HAVE NOW DECIDED TO NEVER BUY ANOTHER MERCURY AFTER BEING A LONG TIME CUSTOMER. I NEVER RECEIVED A NOTICE OF A RECALL AND JUST NOW FOUND OUT THE REAR SPRINGS WHICH I REPLACED WAS ALSO HAPPENING TO OTHER CUSTOMERS. THEY HAVE NOT FIXED MY PROBLEM AND THE CAR IS SITTING BECAUSE I'M TO FRIGHTEN TO DRIVE ANYWHERE. IT'S SAD. ALL THE MONEY SPENT COULD GONE TOWARD SOME OTHER CAR WHERE SERVICE PEOPLE CARE OF COURSE, NOW THE WARRANTY IS EXPIRED. THE MILES ON MY CAR IS 58,000. *TR