NHTSA Complaint #10310283 — 2007 FORD ESCAPE

ON 02/09/10 I WAS DRIVING MY 2007 FORD ESCAPE. THE GAS PEDAL STUCK. I COULD ONLY GET IT TO WORK BY USING MY CRUISE CONTROL BUTTONS. I PROCEEDED TO MY FRIEND'S HOUSE. IT HAPPENED SEVERAL TIMES ON THE ALONG THE 13 MILE RIDE. WHEN I ARRIVED I WENT ONLINE AND GOOGLED MY MAKE AND MODEL ALONG WITH THE WORDS "ACCELERATOR STUCK". I FOUND SEVERAL WEBSITES WHERE THERE WAS A DISCUSSION OF THE ISSUE GOING BACK TO THE 3002 MODEL. I READ THAT IT HAPPENED TO SEVERAL YEARS OF THE SAME MODEL OF VEHICLE. I DISCOVERED THE FIX WAS REPLACING THE THROTTLE BODY AND IT SOLVES THE PROBLEM. I CALLED KENDALL FORD (MY DEALERSHIP) AND LEFT A MESSAGE FOR MY SERVICE MANAGER. HE RETURNED MY CALL IN LESS THAN 45 MINUTES. I EXPLAINED, HE LISTENED, HE TOLD ME TO BRING IT IN AND SAID THERE IS NO RECALL SO I WOULD HAVE TO PAY FOR IT. I BROUGHT IN MY VEHICLE AND LEFT IT AND WENT TO WORK. I CALLED FORD CONSUMER AFFAIRS IN DETROIT AND SPOKE WITH A REPRESENTATIVE, THE LADY WHO ANSWERED. SHE TOOK MY VIN NUMBER. I TOLD HER I RESEARCHED ONLINE AND THIS WAS AN ONGOING ISSUE DATING BACK TO AT LEAST 2001. I ASKED WHY NO RECALL SHE SAID FORD MONITORS REPAIRS AND HAD NOT DEEMED THIS A PROBLEM. I TOLD HER IT WAS A KNOWN ISSUE AND I WOULD FILE A COMPLAINT WITH MY STATE AG AND SHE TOLD ME SHE WOULD NOTE IT. MY CAR WAS DELIVERED TO ME AT WORK AND THE COST WAS $305.43; $140.53 FOR PARTS AND $164.43 FOR LABOR. I CALLED MY SERVICE MANAGER AND ASKED ABOUT THE COST. HE VERIFIED IT. HE TOLD ME THEY HAD DONE THIS REPAIR "MANY" TIMES ON THIS MODEL OF VEHICLE. I FEEL SINCE THIS ISSUE HAS BEEN GOING ON SINCE AT LEAST 2001 FORD SHOULD HAVE LOOKED INTO IT AND PERHAPS THIS VEHICLE SHOULD BE RECALLED. IT IS OBVIOUSLY A KNOWN ISSUE. I HAVE FILED COMPLAINTS WITH THE BBB AND THE OREGON AG. *TR