NHTSA Complaint #10310263 — 2008 TOYOTA 4RUNNER

MY FIANCE HAD PURCHASED A 2008 4 RUNNER FROM A LOCAL DEALER ABOUT 1 AND 1/2 YEARS AGO . WE'VE HAD PROBLEMS WITH THE ALIGNMENT ON THIS VEHICLE, WHICH HAVWE3 BEEN LOOKED AT, AND SUPPOSIDLY "FIXED" BEFORE. THE LAST TIME IT WAS "FIXED" WAS ABOUTN 6 MONTHS AGO. TODAY WAS THE FIRST TIME I HAVE RIDDEN , FOR A LONG PERIOD OF TIME, IN IT. WE TOOK ABOUT A 3 6 HOUR TRIP IN IT AND WITHIN ABOUT AN HOUR OR TWO I WAS ON THE PHONE WITH OUR TOYOTA DEALERSHIP TRYING TO GET IT FIXED FOR HER. ME BEING AN ALFRED STATE GRADUATE AND AROUND CARS ALL OF MY LIFE KNOW THAT SOMETHING IS NOT RIGHT. FEELS LIKE THERE IS NOT ENOUGH CASTER IN THE VEHICLE. IT DARTS LANES . I WAS NONE THE LESS AGGRIVATED WHEN SHE CALLED ME CRYING TELLING ME THAT THERE WAS NOTHING WRONG WITH HER VEHICLE, OR AS THE TECH HAD TOLD HER "IT WAS NORMAL. THIS WILL BECOME A PROBLEM WHEN HER VEHICLE DARTS TO ANOTHER LANE, KILLS SOMEONE, AND WE ARE LEFT TO PAY FOR SUCH AND UNFORTUNATE SITUATION. THE ONLY THING THAT THE DEALERSHIP CAN DO IS REFUND HER EXTENDED WARRANTY MONEY THAT AT CLOSING, THAT WAS TOLD TO US, WAS TOLD TO US WAS IT ONLY DID NOT COVER BRAKES AND TIRES. THIS IS NOT A PITTY LETTER BUT A PLEASE HELP US AND OTHERS THAT MAY HAVE THE SAME PROBLEM. PLEASE FEEL FREE TO CALL ME THERE IS MORE TO THE STORY. *TR