NHTSA Complaint #10308334 — 1998 DODGE CARAVAN STEERING

Complaint Details

ODI Number	10308334
Vehicle	1998 DODGE CARAVAN
Component	STEERING
Date of Incident	February 10, 2010
Date Filed	February 10, 2010
Mileage	250,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE SERPENTINE BELT POPPED OFF MY 1998 DODGE CARAVAN, IT IS 02/10/10 -- THE DAY OF THE BLIZZARD. THIS HAPPENED BEFORE ON THE DAY OF THE BLIZZARD IN DECEMBER. THIS LEADS TO AN IMMEDIATE LOSS OF POWER STEERING DURING THE WORST POSSIBLE DRIVING CONDITIONS. WHEN I TRIED TO FIND OUT WHAT HAD HAPPENED IN DECEMBER, TWO MECHANICS AT THE DODGE DEALERSHIP BOTH IMMEDIATELY KNEW WHAT HAD HAPPENED. THEY SAID IT HAPPENS ALL THE TIME WHEN ICE OR SNOW GETS UP UNDER THE CAR. I BELIEVE THIS IS A VERY DANGEROUS MANUFACTURER'S DEFECT. LOSS OF CRITICAL STEERING CAPABILITY DURING THE WORST POSSIBLE DRIVING CONDITIONS. *TR

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