NHTSA Complaint #10308220 — 2008 FORD TAURUS X VISIBILITY

Complaint Details

ODI Number	10308220
Vehicle	2008 FORD TAURUS X
Component	VISIBILITY
Date of Incident	December 15, 2009
Date Filed	February 9, 2010
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

FORD TAURUS X 2008 SEL THE DATE ENTERED IS APPROXIMATE, AS THIS SITUATION HAPPENED LAST WINTER AND NOW THIS WINTER WHENEVER THE TEMPERATURE IS BELOW 10 DEGREES F. THE TAURUS X IS A GOOD VEHICLE EXCEPT FOR A VERY SERIOUS SAFETY CONCERN. THE WINDSHIELD FLUID WILL NOT WORK WHEN THE TEMPERATURE FALLS BELOW ABOUT 10 DEGREES F. THIS CAUSES A VERY SERIOUS SAFETY SITUATION ON THE HIGHWAY AND INTERSTATE WHEN SNOW OR ROAD SPRAY, SALT, ETC. CAUSES REDUCED VISIBILITY ON THE WINDSHIELD. THIS IS NOT DUE TO THE FLUID ITSELF, BUT IS A FLAW IN THE LITTLE SPRAYER APPARATUS. WE HAVE OWNED FORDS FOR MANY YEARS AND HAVE NEVER EXPERIENCED THIS PROBLEM ON ANY OTHER MODEL. FORD TOLD ME IT IS A NEW MANUFACTURER OF THESE PARTS AND THAT IT ISN'T A PROBLEM----TRYING TO BLAME IT ON THE FLUID FREEZING, BUT THIS IS NOT THE SITUATION AS THE SAME FLUID DOES NOT FREEZE IN THE OTHER VEHICLES. THIS SHOULD BE A SAFETY RECALL. IT IS NOW THE SECOND WINTER I HAVE BEEN EXPERIENCING THIS SITUATION. *TR

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