NHTSA Complaint #10307043 — 2006 TOYOTA PRIUS

OVER THE PAST 1 1/2 YEARS I'VE TAKEN MY PRIUS TO THE TOYOTA SERVICE WITH CONCERN OVER MY BRAKING SYSTEM THREE TIMES. TWICE THE HEAD OF SERVICE MECHANICS HAS DRIVEN WITH ME SEEING NOTHING UNUSUAL, THE THIRD TIME THE SERVICE MANAGER TOOK THE CAR OUT WITH ME. THEY ALL VOWED NOTHING WAS WRONG. THE REASON I'VE BEEN SO CONCERNED WAS DUE TO THE FACT THAT THE BRAKING SYSTEM DIDN'T RESPOND FAST ENOUGH AND MORE OFTEN THAN NOT, WITH WET PAVEMENT OR RAINING, PRESSING THE BRAKES WITH AUTHORITY, THE CAR WILL GO INTO A SLIGHT SKID WITH THE DASH SKID LIGHT COMING ON. THIS ENTIRE SENARIO HAS CAUSED ME TO BE OVERLY CAUTIOUS WHEN BRAKING ANYTIME AND IN ANY SITUATION. IF A QUICK ACTION IS NEEDED FOR SPEEDY BRAKING I QUESTION WHAT WOULD HAPPEN. IT APPEARS THE PEOPLE AT TOYOTA HAVE JUST TRIED TO APPEASE ME NOT BELIEVING NOR UNDERSTANDING WHAT'S BEEN IN ERROR. I DON'T FEEL SO INADEQUATE NOW THAT ALL THE CURRENT INFORMATION HAS COME TO LIGHT. WAS BEGINNING TO THINK I WAS THE COMPLAINER WITHOUT CAUSE. I LOVE MY CAR - BUT AM NOW EVEN MORE HESITANT ABOUT IT'S SAFETY. MUST ADMIT, I'M FAR MORE CAREFUL THAN EVER, BEING ON THE LOOKOUT FOR POSSIBLE BRAKING SITUATIONS IN ADVANCE. *CN