NHTSA Complaint #10306693 — 2004 LAND ROVER RANGE ROVER

WE HAVE A 2004 LAND ROVER RANGE ROVER AND GOING HOME ONE NIGHT IT KEPT DOWN SHIFTING DURING RUSH HOUR CAUSING THE ENGINE TO REV UP SO WE FIGURED IT WAS SOME SORT OF LIMP HOME MODE. THE NEXT MORNING IT STARTED FINE, WE BACKED OUT OF THE DRIVEWAY AND WHEN WE SHIFTED TO DRIVE A TRANSMISSION FAILSAFE CAME ON AND WE COULD NOT EVEN MOVE FORWARD. WE HAD TO BACK OWN THE STREET TO PARK AND THEN CALL A TOW TRUCK. WHEN IT GOT TO THE DEALERSHIP THE TRANSMISSION HAD TO BE COMPLETELY REPLACED. I ASKED THE DEALERSHIP IF THERE WAS A RECALL AND WAS TOLD NO. I WENT ONLINE AND FOUND THERE WAS ONE THAT WOULD CAUSE LOSS OF DRIVE IF IT WASN'T FIXED. I THEN CALLED LAND ROVER AND EVEN THOUGH THEY WERE TRYING TO BE HELPFUL, INFORMING THERE WAS A RECALL AND THAT OUR VEHICLE HAD ALREADY BEEN REPAIRED, THEY WERE COMPLETELY UNABLE TO HELP ME OUT AT ALL. I THINK WHEN YOU BUY A VEHICLE LIKE THIS THE TRANSMISSION SHOULD NOT GO OUT AT 56,000 MILES. INSTEAD I HAVE A $6,000 REPAIR BILL. *TR