NHTSA Complaint #10306556 — 2002 JEEP GRAND CHEROKEE

I WOULD LIKE SOMEONE TO CHECK INTO THE TYPE OF PRODUCT THAT CHRYSLER (JEEP) TO BE SPECIFIC IS USING ON THEIR WINDOWS. I HAVE A 2002/AND 2003 JEEP GRAND CHEROKEE LAREDO AT THIS TIME ONLY ONE WINDOW IS OPERABLE THAT BEING THE PASSENGER SIDE, THE OTHER THREE WINDOWS HAVE TO BE TAPED UP, TO STAY UP, THE WINDOWS CAN NOT BE FULLY SECURED WHICH CAUSES RAIN TO ENTER THE VEHICLE, AND ALSO DAMPNESS WHEN SITTING OUT OVERNIGHT. THIS ALSO OCCURS WHEN DRIVING AT NIGHT, WHEN I EXPLAINED THIS PROBLEM TO CHRYSLER I WAS TOLD THIS WAS NOT A SAFETY ISSUE I BEG TO DIFFER TRYING TO NOT HAVE IT RAINING ON YOU WHEN DRIVING OR COMING IN THE OTHER WINDOWS IS A SAFETY ISSUE THEY EXPLAINED THAT THE VEHICLES WERE OUT OF WARRANTY I DID NOT KNOW THERE WAS A WARRANTY ON SAFETY. THE WEB SITE SHOWS THERE ARE THOUSANDS OF THIS PARTICULAR MODEL WITH THE SAME PROBLEM A HIGH POWER NEEDS TO STEP UP AND INVESTIGATE THE INFERIOR PRODUCTS BEING USED BY THIS COMPANY CHRYSLER WANTS TO FALL ON DEAF EARS RATHER THAN BACK ITS PRODUCT THAT IS ONE REASON THAT IMPORTS ARE A MUCH MORE POPULAR VEHICLE, THOUGH THEY ALSO HAVE SOME PROBLEMS, BUT IT SEEMS THAT THE FOREIGN AUTO MAKERS ARE WILLING TO BACK THEIR PRODUCT THEY HAVE PRIDE IN THEIR SELVES UNLIKE AMERICAN MFGS. *TR