NHTSA Complaint #10306241 — 2008 LEXUS RX HYBRID

I OWN A 2008 LEXUS 400H HYBRID PURCHASED AS NEW LAST YEAR. ALMOST IMMEDIATELY WE NOTICED A PROBLEM WITH THE BRAKES WHEN STOPPING OVER BUMPY SURFACES -- IT WAS ALMOST AS IF THE BRAKE DISENGAGED WHILE TRYING TO STOP. WE BROUGHT IT BACK TO THE DEALER, WHO ASSURED US EVERYTHING WAS WORKING PROPERLY. THEY EVEN BROUGHT IN A NATIONAL EXPERT TO EVALUATE AND WE AGAIN WERE TOLD THE CAR WAS WORKING AS IT SHOULD. THE PROBLEM HAS NOT GONE AWAY -- IF ANYTHING IT IS WORSE -- AND IT APPEARS TO BE PRECISELY THE SAME PROBLEM NOW BEING REPORTED WITH THE PRIUS BRAKING SYSTEM. TOYOTA/LEXUS BASICALLY IGNORED US WHEN WE COMPLAINED AND THE PROBLEM IS NOT FIXED. IT IS OF MAJOR CONCERN AND HAS BEEN SINCE WE BOUGHT THE CAR. IT IS A REPLACEMENT FOR A PREVIOUS 400H THAT WAS TOTALED IN AN ACCIDENT, AND THE PREVIOUS CAR DID NOT HAVE THIS PROBLEM. *TR