NHTSA Complaint #10305654 — 2001 CADILLAC DEVILLE VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10305654
Vehicle	2001 CADILLAC DEVILLE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	January 6, 2010
Date Filed	February 4, 2010
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOW REGULATORS HAVE BROKEN. THE FAILURE HAS PREVENTED HIM FROM OPENING AND CLOSING THE WINDOWS. THE CONTACT REFUSED TO ASSUME RESPONSIBILITY AND PAY THE REPAIR COST TO HAVE THE REGULATORS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 62,000. UPDATED 03/01/10 *BF CADILLAC INFORMED THE CONSUMER THEY WOULD NOT TAKE RESPONSIBILITY FOR THE REPAIR AND/OR REPLACEMENT OF THE WINDOW REGULATOR. UPDATED 03/04/10.*JB GM INFORMED THE CONSUMER THEY WILL NOT REPLACE THE THIRD WINDOW REGULATOR. UPDATED 05/05/10.*JB

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