NHTSA Complaint #10304126 — 2004 TOYOTA PRIUS

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10304126
Vehicle	2004 TOYOTA PRIUS
Component	VEHICLE SPEED CONTROL
Date of Incident	May 20, 2009
Date Filed	February 3, 2010
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TWICE MY TOYOTA PRIUS HAS "SURGED" UNEXPECTEDLY. I WAS COASTING INTO A PARKING SPACE BOTH TIMES, SO WAS ABLE TO STOMP ON THE BRAKE AND STOP THE CAR. WHEN THE FIRST RECALL WAS ISSUED I KNEW IT WASN'T THE FLOOR MAT. MINE WAS THE ORIGINAL ONE AND WAS FIRMLY ATTACHED. IT DID NOT MOVE AND "ENTRAP" THE PEDAL AND I DID NOT HAVE MY FOOT ON THE GAS WHEN THE SURGES HAPPENED. I DID NOT BOTHER TO REPORT IT AT THE TIME, AS I AM AN OLDER FEMALE AND HAVE BEEN TREATED LIKE AN IDIOT AT THE DEALERSHIP WHEN I SPOKE WITH THE SERVICE PEOPLE. THE CAR HAS BEEN FINE IN EVERY OTHER WAY. I BELIEVE THIS IS A THROTTLE OR COMPUTER/ELECTRONIC PROBLEM AND I BELIEVE THAT THEY KNOW IT. *TR

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