NHTSA Complaint #10302117 — 2007 SATURN OUTLOOK

THE FAILURE WAS THE POWER STEERING PUMP ON A 2007 SATURN OUTLOOK, 3.6L ENGINE. THE FIRST SIGN OF FAILURE OCCURRED WHILE TAKING A CURVE AT 45 MPH. THE STEERING FROZE THEN FREEDUP AND FROZE AGAIN SEVERAL TIMES IN JUST A FEW SECONDS CAUSING ME TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WENT FROM THE DITCH TO OVER THE CENTERLINE BEFORE I WAS ABLE TO PULL OVER. AFTER THIS INCIDENT THE STEERING MADE CONTINUOUS NOISE AND FAILED TO WORK PROPERLY. IT WAS IMPOSSIBLE TO STEER AT LOW SPEEDS WITHOUT REVVING THE ENGINE. BECAUSE OF THE DANGER OF DRIVING THE VEHICLE I HAD TO PAY OVER $500.00 FOR THE REPAIR. I HAVE HEARD OF MANY MANY MORE POWER STEERING PUMP FAILURES ON THE 3.6L ENGINE. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT OR KILLED. EVEN AFTER THE REPAIR THE STEERING DOES NOT SEEM RIGHT. I AM KEEPING MY RECEIPTS BECAUSE I FEEL THIS WILL END UP A RECALL ISSUE DUE TO SAFETY CONCERNS. THIS VEHICLE HAD 41,000 MILES ON IT (90% HIGHWAY). THE PUMP WAS RETURNED FOR A $50.00 CORE CHARGE. *TR