NHTSA Complaint #10302093 — 2003 JEEP LIBERTY

2003 JEEP LIBERTY LIMITED. DRIVERS POWER SEAT ADJUSTER FAILURE. ALL 4 BRACKETS HOLDING THE SEAT TO THE POWER ADJUSTER HAS FAILED. YOU CAN LIFT THE DRIVERS SEAT OFF THE POWER SEAT ADJUSTER AND THE SEAT TIPS BACKWARDS WHILE THE JEEP IS IN MOTION. MY JEEP IS NOT ABLE TO BE DRIVEN AT ALL BECAUSE THE BROKEN SEAT IS A SEVERE SAFETY PROBLEM. I HAVE CONTACTED EASTGATE CHRYSLER, DODGE AND JEEP, INDIANAPOLIS, INDIANA ABOUT THIS SAFETY PROBLEM AND SAID THAT THIS NOT A RECALL PROBLEM. I WAS ALSO TOLD THAT THE POWER SEAT ADJUSTER IS ON NATIONAL BACKORDER WITH A DELIVERY DATE OF UNKNOWN. I CONTACTED THE JEEP HOME OFFICE ABOUT THE BROKEN POWER SEAT ADJUSTER. I WAS TOLD THAT THEY ARE AWARE OF THIS PROBLEM AND THE POWER SEAT ADJUSTER PROBLEM ALSO INCLUDES THE JEEP GRAND CHEROKEE AND THE CHRYSLER 300. THEY ALSO TOLD ME THAT THEY WILL NOT HELP ME WITH MY PROBLEM. I HAVE DONE SOME RESEARCH AND I HAVE FOUND THIS TO BE A WIDE SPREAD PROBLEM. THE POWER SEAT ADJUSTER BRACKETS ARE MADE OUT OF VERY THIN STAMPED SHEET METAL [.015 THICK]. ALL 4 MOUNTING POINTS FAILED WITHIN 2 DAYS OF DRIVING. WHEN THE LAST MOUNTING POINT ON THE POWER SEAT ADJUSTER FAILED, IT NEARLY CAUSED ME TO HAVE AN ACCIDENT WHEN THE SEAT TIPPED BACKWARDS. I HAVE CURRENTLY SECURED THE DRIVER SEAT WITH HEAVY DUTY TIE WRAPS. I HAVE ALSO TAKEN THE JEEP TO SOME WELDERS TO TRY TO WELD THE POWER SEAT ADJUSTER BRACKETS MOUNTING POINTS REPAIRED AND WAS TOLD THAT THE METAL IS TOO THIN TO BE SAFELY WELDED. THE DRIVERS POWER SEAT ADJUSTER ON MY JEEP HAS NOT BEEN REPAIRED AS THERE NO PARTS AVAILABLE. *TR