NHTSA Complaint #10301856 — 2008 DODGE AVENGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10301856
Vehicle 2008 DODGE AVENGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I HAVE A DODGE AVENGER 2008 WHICH A COMPLETE LEMON. I HAVE TAKEN MY CAR TO SEVERAL DODGE DEALERSHIPS (~15X) AFTER SPEAKING THE CHRYSLER HEADQUARTERS AND ALL HAVE REFUSED TO FIX THE CAR STATING THAT THERE WAS NOT A PROBLEM WITH IT. I CURRENTLY HAVE AN EXTENDED CONTRACT 7YRS/70K WARRANTY WHICH I PICKED AT THE TIME OF PURCHASE AND IT IS STILL VALID, HOWEVER NO DODGE DEALER WILL SERVE MY CAR. EVENTUALLY I HAVE HAD TO PAY OUT OF POCKET TO FIX THE ELECTRICAL PROBLEM AND REPLACE AT LEAST ONE CATALYTIC CONVERTER BECAUSE, DODGE DEALERS WOULD NOT FIX THE PROBLEM WHEN IT WAS AT THE 24K MILE MARK. SO, PLEASE TELL ME WHICH FEDERAL AGENCY HAVE THE AUTHORITY TO HOLDS THE INDEPENDENT CAR DEALERSHIPS AND CHRYSLER ACCOUNTABLE TO FIX PROBLEMS. YOUR RECALL NOTICES WORK ONLY 25% OF THE TIME. DO YOU ALL HAVE A SCORECARD OF ACTUAL VEHICLES BEING REPAIRED IN ACCORDANCE TO YOUR NOTICES BECAUSE THERE IS A BIG DISCONNECT WITH COMPANIES SUCH AS CHRYSLER. I HAVE SPENT ALMOST $4,000 IN NEEDED REPAIRS (TRAVEL FROM NY TO NJ DAILY FOR WORK) BECAUSE CHRYSLER'S INDEPENDENT COMPANIES REFUSED TO REPAIR THE VEHICLE AND CHRYSLER HAS TOLD ME THAT THEY HAVE NO CONTROL OVER THE DEALERSHIPS. SO, WHICH FEDERAL AGENCY OFFICIATES CONTROL OVER UNRELIABLE CAR COMPANIES SUCH AS CHRYSLER. HOW MUCH COLLATERAL DAMAGES IS REQUIRED BEFORE CHRYSLER AND ITS MANAGEMENT (AND ENGINEERS) BECOME ACCOUNTABLE TO CONSUMERS AND THE FEDERAL REGULATORY STANDARDS. AS FOR ME, $4,000 IS A SMALL COST TO PAY TO AVOID AN ACCIDENT AND LEAVE A CHILD AN ORPHAN BECAUSE THE FUEL TANK WAS DEFECTIVE AND CAUSED AT ACCIDENT. WHAT COST ARE YOU WILLING TO PAY? *TR

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