NHTSA Complaint #10300370 — 2006 CHEVROLET EQUINOX

HVAC SYSTEM WENT OUT ON 2006 CHEVROLET EQUINOX VEHICLE. VEHICLE HAS 38,000 MILES AND WAS JUST OUT OF WARRANTY WHICH WAS 3 YEARS OR 36,000 MILES. WE LIVE IN COLORADO SPRINGS,COLORADO AND HAD MAJOR SNOWSTORM WHEN HEATER WENT OUT WHILE DRIVING ON INTERSTATE 25. SAFETY OF DRIVER AND OTHERS WERE PUT AT JEOPARDY DUE TO VEHICLE HEATER FAILURE. FRONT WINDSHIELD AND WINDOWS WOULD NOT DEFROST PUTTING DRIVER AT RISK. AFTER GETTING HOME SAFELY LOOKED AT INTERNET SITE (TOPIX.COM) AND FOUND APPROXIMATELY 230 OTHER VEHICLE OWNERS WITH SAME MAKE AND MODEL THAT HAS HAD THE SAME TYPE FAILURE OF THE 2006 EQUINOX HEATER SYSTEM FAILURE. THERE HAS BEEN NO RECALL OF THIS PROBLEM BY CHEVROLET PUTTING AT RISK THE SAFETY OF DRIVERS OF THIS VEHICLE MODEL WHEN CHEVROLET KNOWS OF THE FAILURE OF THE HEATER SYSTEM. TOOK VEHICLE TO DEALER ON JANUARY 8, 2009 AND EXPLAINED HEATER FAILURE AND CONCERN TO LOCAL SERVICE MANAGER. SERVICE MANAGER STATED THAT THERE IS NO VEHICLE RECALL FOR THIS FAILURE AND THAT THE NUMBER OF HEATER FAILURES FOR THIS MODEL VERSUS SALES OF THIS MODEL IS LOW. COSTS TO REPLACE HEATER ON VEHICLE WAS $1100 BUT DUE TO MY COMPLAINT. THERE SHOULD BE A RECALL NOTICE ISSUED BY CHEVROLET DUE TO NUMBER OF HEATER FAILURES ON THIS MODEL OF VEHICLE PUTTING DRIVERS AT RISK BY NOT BEING ABLE TO USE DEFROSTER TO PROVIDE CLEAR VISIBILITY ON WINDSHIELD AND COULD RESULT IN A CRASH WITHOUT WARNING. THERE IS PRESENTLY A SAFETY RECALL (#090298) DATED DECEMBER 18,2009 NHTSA CAMPAIGN ID NUMBER 09V489000 FOR THE 2010 EQUINOX DEALING WITH THE SAME ISSUE ON SAFETY AND VISIBILITY ISSUE. DUE TO THE NUMBER OF FAILURES OF THE HEATER SYSTEM IN THE 2006 CHEVROLET EQUINOX A RECALL SHOULD BE ISSUED FOR VEHICLE OWNERS. OWNERS ARE HAVING TO PAY FROM $800 TO $1100 DOLLARS TO HAVE THE HEATER SYSTEM REPAIRED SO THAT THEY CAN SAFELY DRIVE IN THIS MODEL OF VEHICLE DURING INCLEMENT WEATHER AND SAFELY SEE OUT OF THE VEHICLE WITH A WORKING DEFROSTER. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE REVIEWED BY THE NHTSA. *TR