NHTSA Complaint #10300303 — 2006 FORD E-350 STEERING

Complaint Details

ODI Number	10300303
Vehicle	2006 FORD E-350
Component	STEERING
Date of Incident	November 21, 2009
Date Filed	January 19, 2010
Mileage	45,033 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE STEERING ON OUR 2006 PLEASURE-WAY RV VAN CONVERSION MODEL EXCEL TS ON A FORD E-350 CHASSIS COMPLETELY GAVE OUT WHILE THE VEHICLE WAS BEING DRIVEN. FORTUNATELY, THIS OCCURRED ON A RESIDENTIAL SIDE STREET NEAR OUR HOME AFTER A STOP SIGN, SO THE VEHICLE COULD BE SLOWED TO A STOP WITH NO FURTHER DAMAGE. THE VEHICLE WAS TOWED TO A LOCAL RV REPAIR SHOP, AND THE COMPLETE STEERING MECHANISM - STEERING GEAR AND CORE FOR STEERING BOX - HAD TO BE REPLACED, AT A TOTAL COST OF $1,603.96. THE OLD PARTS ARE AVAILABLE. A LETTER HAS BEEN SENT TO FORD, WITH A COPY TO YOUR AGENCY, NOTIFYING THEM OF THIS STEERING FAILURE AND REQUESTING REIMBURSEMENT.*TR

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