NHTSA Complaint #10300015 — 2003 FORD ESCAPE VISIBILITY:REAR WINDOW WIPER/WASHER

Complaint Details

ODI Number	10300015
Vehicle	2003 FORD ESCAPE
Component	VISIBILITY:REAR WINDOW WIPER/WASHER
Date of Incident	January 11, 2010
Date Filed	January 16, 2010
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	00

Consumer Description

JUST AS I PARKED MY 2003 FORD ESCAPE IN MY DRIVEWAY, I HEARD A HUGE CRASHING SOUND. THE BACK WINDOW HAD EXPLODED. I CALLED FORD COMPANY OF CANADA. WHILE, ACKNOWLEDGING THAT IT WAS A DEFECT AND A RECURRING PROBLEM, THEY WOULD NOT COVER THE COST OF REPAIR ($360) SINCE THE VEHICLE WAS OUT OF WARRANTY. THE MAN WHO FIXED THE WINDSHIELD TOLD ME THAT THE BACK WINDOW EXPLODING HAS BEEN AN ONGOING ISSUE WITH THE FORD ESCAPE--- MORE THAN ANY OTHER CAR/TRUCK/SUV ON THE ROAD TODAY. WHY HASN'T THERE BEEN A RECALL? *TR

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