NHTSA Complaint #10299965 — 2005 VOLVO XC90

I AM THE OWNER OF A 2005 XC90 VOLVO WITH 79,000 MILES ON IT AND THE TRANSMISSION HAS FAILED AND NEEDS TO BE REPLACED. MY CAR BROKE DOWN ON A BUSY INTERSTATE AND I BARELY EVADED A CATASTROPHIC ACCIDENT WHEN THE TRANS FAILED AND MY VEHICLE CAME TO AN ABRUPT STOP (ENDANGERING THE LIFE OF MY FAMILY OF 7 TRAVELING IN THE CAR). THIS COMMON PROBLEM IN THE 2005 XC90'S AUTOMATIC TRANSMISSIONS ARE WELL DOCUMENTED THROUGHOUT THE INTERNET BY VOLVO OWNERS. ADDITIONALLY, SHREDDED METAL REACHED THE RADIATOR AND OTHER COOLANT DEPARTMENTS THAT ALSO NOW NEED TO BE REPLACED. THE TOTAL COST OF REPAIRING THE DAMAGE CAUSED IS $6,700.00. I BOUGHT THIS CAR TO PROVIDE MY FAMILY A SECURE VEHICLE WHILE I AM DEPLOYED. I EXPECTED THE VEHICLE TO LAST AT LEAST TO 100,000 MILES. THE CAR IS ONLY 4 YEARS OLD AND ALREADY NEEDS THE TRANSMISSION REPLACED.. I CONTACTED VOLVO AND IT IS TAKING THEM A LONG TIME TO GET BACK TO ME. MY CAR IS SITTING AT A REPAIR SHOP WHILE I WAIT FOR A PHONE CALL TO SEE IF THEY WILL HELP COVER THE COSTS OR NOT. A VOLVO TECHNICAL SUPPORT REPRESENTATIVE ADMITTED TO ME THAT THEY ARE AWARE THAT THIS IS A COMMON PROBLEM WITH THE 2005 MODEL BUT ARE NOT SAYING THAT THEY WOULD COVER THE EXPENSES OR INITIATE A RECALL, RATHER SHE SAID THAT THEY WOULD "SEE" IF THEY COULD ASSIST ME IN SOME WAY. AGAIN, I HAVE NOT HEARD FROM THEM AND CONTINUE TO CALL BUT HAVE NOT MADE ANY PROGRESS WITH THEM. AFTER DOING SOME RESEARCH IT IS OBVIOUS THAT MANY VOLVO OWNERS OF THE XC90 2005 ARE HAVING THE SAME PROBLEM AND THIS NEEDS TO BE ADDRESSED BY THE NHTSA SO THAT VOLVO IS HELD ACCOUNTABLE FOR A FAULTY PRODUCT THAT HAS BEEN CLEARLY DOCUMENTED. THERE ARE THOUSANDS OF POSTS ON VARIOUS FORUMS DETAILING SIMILAR EXPERIENCES. VOLVO HAS DONE NOTHING TO ADDRESS THIS IRREFUTABLE PROBLEM. WHAT IS THE NHTSA DOING TO FORCE VOLVO TO INITIATE A RECALL? *TR