NHTSA Complaint #10299961 — 2003 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10299961
Vehicle	2003 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	December 28, 2009
Date Filed	January 16, 2010
Mileage	116,688 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

2003 FORD TAURUS FRONT SPRING FAILURE RESULTING IN DESTRUCTION OF FRONT TIRE. LEFT FRONT SPRING CATASTROPHICALLY FAILED IN DRIVEWAY WHILE DRIVER WAS ENTERING CAR, SPRING PUNCTURED LEFT FRONT TIRE RESULTING IN INSTANT DEFLATION. TEMPERATURE AT TIME OF FAILURE WAS APPROXIMATELY 25F. WITH 116,688 MILES, LAST PASSED NH STATE SAFETY INSPECTION IN JUNE 2009 WHICH INCLUDED CLOSE INSPECTION OF FRONT END DUE TO TIE ROD REPLACEMENT & SUBSEQUENT WHEEL ALIGNMENT. CAR OWNED AND OPERATED IN THE SALT BELT STATES OF RI, MA AND NH. CARFAX REPORT IN 2007 SHOWED GOOD MAINTENANCE HISTORY AND NO HISTORY OF ANY DAMAGE TO THE VEHICLE. COST TO REPAIR WAS $750 INCLUDING SPRING REPLACEMENT, FRONT STABILIZER LINK REPLACEMENT, FRONT END ALIGNMENT, AND TIRE REPLACEMENT. PARTS ARE NOT AVAILABLE, BUT CONTACT INFO TO REPAIRING SERVICE PERSON IS AVAILABLE UPON REQUEST. *TR

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