NHTSA Complaint #10299531 — 1996 JEEP GRAND CHEROKEE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10299531
Vehicle	1996 JEEP GRAND CHEROKEE
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 20, 2009
Date Filed	January 12, 2010
Mileage	129,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE STALLED EVERY TIME SHE DROVE IT BEGINNING IN SEPTEMBER 2009. SOMETIMES, SHE WAS ABLE TO RESTART IT AUTOMATICALLY AND OTHER TIMES, SHE WOULD HAVE TO TOW THE VEHICLE BECAUSE IT WOULD NOT RESTART. THE VEHICLE INTERMITTENTLY SHUT OFF COMPLETELY WITH NO WARNING LIGHTS AND NO SPECIFIC SPEED RANGE. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE CATALYTIC CONVERTER WAS INSPECTED AND PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTER THE REPROGRAMMING. SHE CALLED THE MANUFACTURER WHO STATED THAT THEY COULD NOT ASSIST HER. THE VEHICLE HAD NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 138,380. THE FAILURE MILEAGE WAS APPROXIMATELY 129,900.

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