NHTSA Complaint #10299490 — 2001 FORD TAURUS

FRONT AND REAR SPRING COILS ARE DAMAGED. MY HUSBAND WAS BACKING OUT OF OUR DRIVEWAY AN AS HE DID, THE FRONT DRIVER'S SIDE TIRE EXPLODED. WE HAD THE CAR TOWED TO A MECHANIC AND WE WERE TOLD THAT THE SPRING COIL PUNCTURED THE TIRE. WE WERE THEN INFORMED THAT ALL OF THE COIL NEEDED TO BE REPLACED NOT JUST THE FRONT COILS. AFTER WE FOUND OUT ABOUT THE FRONT COILS, WE CONTACTED FORD AND WE WERE TOLD TO BRING IT TO A DEALERSHIP BECAUSE THE FRONT COILS WERE COVERED BECAUSE OF A RECALL. ONCE WE GOT THE CAR TO A DEALERSHIP, THEY THEN TOLD US THAT THERE WAS AN ISSUE WITH THE REAR COILS AND THAT THE REAR COILS WERE THAT COVERED UNDER THE RECALL. I HAVE BEEN DOING A LOT OF RESEARCH AND I HAVE FOUND OUT THAT ALL OF THE COILS NEED TO BE REPLACED. FYI: WE HAVE A 2001 FORD TAURUS WITH 28,000 MILES (YES, THAT IS 28,000 MILES). I WOULD LIKE A REASON WHY ALL THERE ISN'T A RECALL ON ALL OF THE COILS, ESPECIALLY SINCE IT APPEARS TO BE A PROBLEM WITH THESE CARS? ALSO, THE BOTH FRONT TIRES ARE LESS THAN A YEAR OLD. FORD NEEDS TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY BEFORE THERE ARE MORE ACCIDENTS AND MAYBE EVEN DEATHS! *TR