NHTSA Complaint #10299101 — 2002 NISSAN ALTIMA

THE LATEST PROBLEM WITH MY NISSAN ALTIMA OCCURRED YESTERDAY. IT WOULD NOT START AFTER EXTREME COLD. THIS IS THE LAST IN AN ONGOING SAGA OF PROBLEMS WITH THIS VEHICLE. WE FAIL TO GET NOTIFICATIONS OF RECALLS FROM THE MANUFACTURER. IF SOMETHING FAILS TO WORK, IT IS ALWAYS OUR FINANCIAL RESPONSIBILITY UNLESS IT IS A VERY MINOR REPAIR. THE DAY AFTER THE SALE THERE WAS NO BEAM FOR A HEADLIGHT. NOW WE SEE HEADLIGHTS FALL UNDER THE RECALL. MAYBE WE SHOULD HAVE KNOWN WE HAD A LEMON. WE HAD A SENSOR GO OUT AS I WAS DRIVING 70 MILES AN HOUR ON AN INTERSTATE. I HAD TO PAY BECAUSE THE VENDOR SAID AT 8,000 MILES IT WAS JUST OUTSIDE OF WARRANTY. I LATER FIND OUT THAT SENSORS FELL UNDER A RECALL. YET TO GET MY MONEY BACK I HAD TO PRODUCE DOCUMENTS THAT I COULD NOT GET THE REPAIRING DEALERSHIP TO FAX TO ME. I WROTE, CALLED, ETC. STILL THE END WAS I PAID AND THEY DID NOT RETURN MY MONEY. WE HAVE HAD TO HAVE THE AIR COMPRESSOR REPLACED NOT ONCE BUT 3 DIFFERENT TIMES TO GET AIR CONDITIONING IN THE CAR. NOW TODAY THE CALL I GET SAYS THIS, THE "ENGINE IS SHOT" EXPECT TO PAY IN EXCESS OF $4900 TO GET IT FIXED. THIS CAR AND MANY OTHER NISSAN ALTIMAS I HAVE FOUND OUT HAVE HAD THE SAME SERIES OF PROBLEMS. I WANT MY CAR FIXED AT NO COST TO ME OR I WANT A REPLACEMENT AT AN EXTREMELY REDUCED COST. I WANT THE VENDOR TO BE REQUIRED TO NOTIFY CAR OWNERS OF RECALLS AND TO NOT MERELY HAVE TO REPORT THAT THERE IS A RECALL. MY PERMANENT ADDRESS HAS NOT CHANGED SINCE THE PURCHASE. THEY COULD HAVE LET ME KNOW THAT. EVEN NOW THERE ARE RECALLS THAT ARE DUE THIS CAR BUT CONVENIENTLY NOT ON THE PARTS THAT NOW NEED TO BE REPLACED. PLEASE HELP OR PUT ME IN CONTACT WITH SOMEONE WHO CAN.!! I SPOKE WITH BRANDON AT YOUR OFFICE BY PHONE THIS A.M. BECAUSE I FEEL I WAS NOT ABLE TO EFFECTIVELY GET MY POINT HEARD BY HIM, I HAVE CHOSEN TO FILE THIS WRITTEN COMPLAINT IN THE HOPES OF RECEIVING ATTENTION AND ASSISTANCE. DEEP DOWN I WANT A MANUFACTURER THAT STANDS BEHIND WHAT THEY SELL AND THAT REPLACES WHAT IS DEFECTIVE. *TR