NHTSA Complaint #10299098 — 2005 BUICK LESABRE

TL*THE CONTACT OWNS A 2005 BUICK LESABRE. WHILE DRIVING AN UNDETERMINED SPEED, THE SPEEDOMETER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HIS INDEPENDENT MECHANIC WHO STATED THAT HE SHOULD CONTACT GENERAL MOTORS SINCE HE HAD SEEN THIS ISSUE WITH HIS YEAR, MAKE AND MODEL VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE AN AUTHORIZED DEALER DIAGNOSE THE FAILURE. THE DEALER CONFIRMED THAT THE INSTRUMENT CLUSTER FAILED. THERE WERE NO RECALLS FOR THE FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 94, 031. UPDATED 01/19/10 *BF UPDATED 01/20/10.*JB UPDATED 04/09/10. *LJ GM DID NOT AGREE TO HAVE THE INSTRUMENT CLUSTER REPAIRED AT THEIR EXPENSE. THE CONSUMER HAD A LOCAL SHOP REMOVE THE CLUSTER AND IT WAS SENT FOR REPAIR AND RE-INSTALLED. THE CONSUMER STATED THE SPEEDOMETER IS OPERATING NORMALLY. UPDATED 07/16/10.*JB