NHTSA Complaint #10298669 — 2006 GMC ENVOY ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10298669
Vehicle	2006 GMC ENVOY
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 1, 2009
Date Filed	January 8, 2010
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

STABILITRAC AND/OR ABS SYSTEM ENGAGES WHEN NOT NECESSARY SUCH AS DRIVING ON DRY, STRAIGHT PAVEMENT AT HIGHWAY SPEEDS. CAUSES VEHICLE TO DECELERATE SUDDENLY AND ALMOST LOSE CONTROL WHEN BRAKES ACTIVATE AND MOTOR RETARDS. ELECTRICAL SYSTEM ALSO FLUXUATES (ALTIMETER BOUNCES FROM LOW TO HI) CAUSING A LOSS OF POWER WITH ASSOCIATED LOSS OF STEERING, LIGHTS, BRAKING CONTROLS, AT ANY SPEED. PROBLEM HAS BEEN INCREASING (FREQUENCY & SEVERITY) FROM JULY, 2009 TO PRESENT (JAN, 2010). DEALER SHOP DID STABILITRAC TSB FIRMWARE UPGRADE (AND CHARGED ME) W/O CORRECTING PROBLEM, ALSO RETESTED AND "COULD NOT FIND ANYTHING WRONG":BATTERY IS NEW BUT PROBLEM PERSISTS. 55,000 MILES, MOSTLY HIGHWAY/IMPROVED ROADS. THIS OCCURS EVERY TIME, LITERALLY, THE VEHICLE IS MOVED: 30-40 MILES/DAY. 1/6/10 ENGINE DEVELOPED "LOW GROWL" NOISE AND RPM DROPPED FROM ~800RPM TO ~600RPM AT PARKED IDLE W/O ANY APPARENT CAUSE. NOW IDLE AT START IS NORMAL, BUT WITHIN 1-2 MINUTES DROPS AND REMAINS LOW WITH GROWL NOISE. *TR

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