NHTSA Complaint #10298435 — 2004 FLEETWOOD SOUTHWIND 32VS

ON OR ABOUT MAY 30 2008 I EXPERIENCED MY RIGHT FRONT BRAKES LOCKING UP ON MY 2004 FLEETWOOD SOUTHWIND 32VS MOTOR HOME.I HAD THE MOTORHOME REPAIRED AT A GARAGE IN FRANKLIN TEXAS. I WAS SENT THERE BY MY GOOD SAMS MEMBERSHIP.THE COST OF THE REPAIRS WAS A TOTAL AMOUNT OF $1025.30 OF WHICH GOOD SAMS PAID $153.16. I HAVE A COPY OF THE SAFETY RECALL LETTER HERE AND HAVE CONTACTED WORKHORSE ABOUT ANY REIMBURSEMENT'S HAVE SENT IN ALL THE NECESSARY PAPERWORK THEY HAVE ASKED FOR BUT AM TOLD THERE IS A BACK LOG OF COMPLAINTS AND MINE WOULD BE HANDLED IN THE ORDER IT WAS RECEIVED BY A MS ANGELIQUE THOMAS IN CUSTOMER RELATIONS. ON MY WAY HOME FROM LIMESTONE TEXAS AROUND LABOR DAY2009 THE LEFT FRONT BRAKE CALIPER LOCKED UP ,BRAKE PEDAL WAS SOFT AND WENT TO THE FLOOR,ABS LIGHT CAME ON AND UPON LOOKING AT THE BRAKE CALIPER FROM THE OUTSIDE IT WAS GLOWING RED FROM THE HEAT,SAME AS THE RIGHT SIDE DID PREVIOUSLY.MS THOMAS HAS INFORMED ME THERE IS NO RECALL YET AND ANY REPAIRS DONE BY A AUTHORIZED DEALER WOULD HAVE TO BE APPROVED FOR PAYMENT. MY MOTORHOME HAS BEEN SITTING IN MY DRIVE SINCE SEPT 2009 AND I HAVE RECEIVED NO NOTIFICATION FROM ANYONE AS TO WHEN AND IF A RECALL IS GOING TO HAPPEN OR WILL I HAVE TO PAY ANOTHER THOUSAND DOLLARS AND FIGHT WITH WORKHORSE OVER REIMBURSEMENT. I DID NOT ELECT TO KEEP THE PARTS FROM THE RIGHT SIDE SINCE I KNEW NOTHING AT THAT TIME ABOUT A PENDING RECALL. I WOULD APPRECIATE BEING KEPT IN THE LOOP AS TO ANY NOTICE ABOUT GETTING MY PROBLEM RESOLVED AT THE LOWEST COST TO ME AND TO A POSSIBLE REIMBURSEMENT FOR MY PAST EXPENSES IN A REASONABLE AMOUNT OF TIME.THANK YOU MR. [XXX] *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC