NHTSA Complaint #10298345 — 2007 FORD EDGE

WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWNED THE VEHICLE. THIS TIME THEY REPLACED ANOTHER SENSOR AND WORKED ON THE SUNROOF FOR IT WAS NOT CLOSING RIGHT. IN NOVEMBER 2008 THE LIGHT WAS BACK ON AGAIN AND THIS TIME WIRING WAS REPLACED. THREE WEEKS LATER THE AIR BAG LIGHT CAME ON AGAIN CIRCUITS WERE CHECKED FOR SHORTS? THEN IN JUNE 2009 THE AIR BAG LIGHT WAS BACK ON AND THIS TIME FLICKERS ON AND OFF. THEY INSTALLED A NEW RMC, ANOTHER SENSOR AND THE RESTRAINT CONTROL MODULE. DECEMBER 3RD WE TOOK IT BACK TO OUR SERVICE DEPARTMENT WITH THE AIR BAG LIGHT ON FOR THE 7TH TIME NOW, AND THE FORD HOTLINE HAD THEM CHECKING ALL CRASH SENSORS, THE RIGHT AXEL SEAL WAS LEAKING OIL AS WELL AND THE PART WAS ORDERED TO FIX. TOOK THE CAR BACK ON THE 16TH AND THEY SUPPOSEDLY "FIXED" ALL PROBLEMS! TWO DAYS LATER THE AIR BAG LIGHT WAS BACK ON FOR THE 8TH TIME AND FORD HAS HAD MY CAR SINCE THEN. IT IS NOW JANUARY 2010 AND THEY STILL ARE WORKING ON THE AIR BAG ISSUE..HEADQUARTERS HAS BEEN CONTACTED BUT DOESN'T SEEM TO DO US ANY GOOD. THE DRIVERS SIDE AIR BAG SENSOR WAS REPLACED AND WE WERE TOLD THAT IT FINALLY SOLVED THE PROBLEM BUT AN HOUR LATER WE RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THE AIR BAG LIGHT IS ON FOR THE 9TH TIME NOW AND IS CURRENTLY AWAITING ANOTHER PART TO BE REPLACED! THIS TO US IS A MAJOR SAFETY ISSUE THAT NEEDS SOME ATTENTION! *TR