NHTSA Complaint #10298193 — 2008 AUDI A6 EXTERIOR LIGHTING

Complaint Details

ODI Number	10298193
Vehicle	2008 AUDI A6
Component	EXTERIOR LIGHTING
Date of Incident	September 3, 2009
Date Filed	January 4, 2010
Mileage	32,236 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE AND CHILD WERE DRIVING THROUGH THE DESERT IN ARIZONA WHEN OUR AUDI'S DRIVER-SIDE XENON HEADLIGHT FAILED. THEN AGAIN 2 MONTHS LATER, DRIVING WITH MY WIFE AND CHILD THROUGH CALIFORNIA THE PASSENGER-SIDE HEADLIGHT FAILED. BOTH TIMES I WAS TOLD IT WAS THE BULB. BUT WE COULDN'T SIMPLY BUY A NEW BULB. AUDI NEEDS TO ORDER IT AND TAKE OFF THE BUMPER TO REPLACE THEM. ABOUT A MONTH LATER, DRIVING THROUGH THE ARIZONA DESERT WITH MY FAMILY, THE DRIVER-SIDE LIGHT WENT OUT AGAIN. THIS TIME AUDI SERVICE SAID THEY NEED TO REPLACE THE IGNITER FOR THE XENON LAMP. THIS ALL HAPPENED WITHIN 5 MONTHS TIME. I'D ONLY OWNED THE VEHICLE ABOUT 2 YEARS. WHEN THESE LIGHTS FAIL, I HAVE TO USE FOG LAMPS OR HIGH BEAMS TO HAVE AT LEAST 2 LIGHTS WORKING AT ONCE. *TR

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