NHTSA Complaint #10298183 — 2004 AUDI A4

THIS IS DUE TO THE FAILURE OF THE VTO FUEL PUMP ON AN 04 AUDI A4 MANUFACTURED DATE OF 6/2003. I HAVE HAD TO REPLACE THIS PUMP DUE TO FAILURE, THIS FAILURE WAS PREMATURE AND HAZARDOUS DUE TO THE NATURE OF THE PART. I WAS LUCKY AND THE FUEL PUMP DID NOT FAIL WHILE DRIVING. THE ISSUE BEGAN ON OR AROUND JULY OF 2009 WITH A WHINING SOUND COMING FROM THE REAR OF THE CAR, THIS WAS TRACED DOWN TO THE FUEL PUMP. UPON DEALER INSPECTION AND RESEARCH MOST PEOPLE REMEDIED THE PROBLEM BY REPLACING THE FUEL FILTER, THIS WAS DONE ON JULY 20TH 2009 WITH A AUDI FACTORY PART PURCHASED FROM AUDI. THIS FIXED THE SOUND ISSUE UNTIL OCTOBER OF 09. THE REPLACED FILTER WAS NOT CLOGGED CATASTROPHICALLY BUT WAS NOT AS PASSIVE AS THE NEW FILTER. IN OCTOBER THE SOUND RETURNED AND KNOWING THE FILTER HAD BEEN REPLACED I NEW IT WAS THE PUMP. ON NOVEMBER 5TH 2009 THE CAR WOULD NOT START, THE PUMP WOULD NOT PRIME. AFTER INSPECTING THE TANK AND THE PUMP THERE WAS NO DEBRIS IN THE TANK NOR IN THE SURGE TANK AROUND THE PUMP. THIS VEHICLE HAS BEEN SERVICED MORE THAN MOST CARS WITH PREMIUM 91 GAS USED THE ENTIRE TIME I HAVE OWNED IT. THE VEHICLE ONLY HAD 60K MILES ON IT AND HAS HAD TWO FILTER CHANGES, ONE AT 30K AND THE OTHER AT 47K DUE TO ANOTHER ISSUE AND POSSIBLE CAUSE. BUT THREE FILTERS IN A CAR THAT HAD 60K IS RIDICULOUS FOR A VEHICLE. *TR