NHTSA Complaint #10298016 — 2007 DODGE CARAVAN

TL*THE CONTACT OWNS A 2007 DODGE CARAVAN WHICH WAS PURCHASED ON DECEMBER 28, 2006. WHILE APPROACHING A STOP SIGN SHE NOTICED THAT THE VEHICLE BEGAN TO IDLE EXCESSIVELY. THE VEHICLE WAS TAKEN TO HER INDEPENDENT MECHANIC WHERE SHE HAD A TRANSMISSION FLUSH PERFORMED. AFTER THE TRANSMISSION WAS FLUSHED, THE VEHICLE WOULD NOT PROCEED BEYOND 40 MPH WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST AND FOUND THAT THE TRANSMISSION WAS FAILING. THE MECHANIC ALSO PRESENTED A TECHNICAL SERVICE BULLETIN FOR THE SAME FAILURES AND RECOMMENDED TAKING THE VEHICLE TO THE DEALER TO HAVE THE TRANSMISSION REPLACED. THE CURRENT AND FAILURE MILEAGES WERE UNDER 48,151.