NHTSA Complaint #10297759 — 2008 DODGE AVENGER

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). TO WHOM IT MAY CONCERN, I HAVE BOUGHT A CAR ABOUT 2 WEEKS AGO AND TOLD THE DEALER THAT THERE IS A RECALL (FRONT DOOR LATCH CABLE CLIPS). 3 DAYS AGO I WENT TO THE SAME DEALER TO GET IT DONE. I HAVE WAITED THERE FOR 5 HOURS BECAUSE THEY WERE ABOUT TO FIX THE CAR BECAUSE OF THE RECALL. I WAS TOLD THAT THEY FIXED THE RECALL PROBLEM. TODAY (01/01/10) I HAVE CHECKED THE DODGE HOMEPAGE AGAIN AND TYPED MY VIN TO SEE IF THEY REALLY FIXED THE RECALL AND I SAW THAT THE STATUS IS STILL INCOMPLETE. SHOULD I FIND ANOTHER DEALER AND GET THAT CAR FIXED? ANOTHER PROBLEM IS THE ALIGNMENT OF THE CAR. IT DRAFTS TO THE RIGHT AND I WAS TOLD FROM THE DEALER THAT I HAVE TO GO SOMEWHERE ELSE AND GET IT DONE AND THAT I HAVE TO PAY IT OUT OF MY POCKET. [XXX] *TR