NHTSA Complaint #10297304 — 2003 GMC ENVOY

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	10297304
Vehicle	2003 GMC ENVOY
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	January 2, 2009
Date Filed	December 29, 2009
Mileage	5,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

SPEEDOMETER AND DASHBOARD FAILURE ON 2003 GMC ENVOY OCCURRING SPONTANEOUSLY AT APPROXIMATELY 50,000 MILES. GM DEALER WOULD REPLACE FOR $350 PLUS LABOR LAST JANUARY WHEN VEHICLE HAD LESS THAN 70,000.00. UNABLE TO AFFORD THIS COST AFTER A GENERAL SERVICE, HOWEVER THE COMPLAINT IS FILED WITH GM DEALERSHIP IN JAN 2009. CAR IS NOW OVER 70,000.MILES. I AM REALIZING THAT THIS IS NOT AN ISOLATED SITUATION AND THERE HAVE BEEN MANY COMPLAINTS. IS THERE A COMMITMENT FROM GM THAT THEY WILL REPAIR THIS ISSUE FOR CARS WITH MILEAGE UNDER 70,000.00? I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED FOR A RE-CALL REGARDLESS OF MILEAGE. PLEASE DIRECT ME WITH THE APPROPRIATE ACTION MEASURES SO THAT I MAY REMEDY THIS SITUATION PROMPTLY. *TR

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