NHTSA Complaint #10297131 — 2002 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE AIR CONDITIONING SYSTEM WILL NOT CIRCULATE HEAT. ALSO AFTER SERVICE THE OIL AND ANTIFREEZE LEVELS DEPLETES PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER, AND SHE WAS ADVISED THAT THE CATALYTIC CONVERTER AND THE ENGINE COIL NEEDED TO BE REPLACED. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT THE REPAIRS COST $1600.00. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 21. THE MILEAGE WAS 105,000. THE CONSUMER STATED THE VEHICLE WOULD STALL WHILE DRIVING AT ANY SPEED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND UPON INSPECTION, THE CONSUMER WAS INFORMED A SENSOR WAS SOAKED IN OIL. THERE WAS NO OIL LEAKING FROM THE VEHICLE, BUT THEY WERE NOT ABLE TO TELL THE CONSUMER WHERE THE OIL WAS COMING FROM. SOON AFTER, THERE WAS A RECALL FOR THE SAME PROBLEM. THE WHEEL BEARING AND ALTERNATOR HAD TO BE REPLACED. THE ENGINE LIGHT HAS BEEN ON FOR OVER 2 1/2 YEARS, THE VEHICLE HAS NO HEAT AND ANTI-FREEZE WAS EVAPORATING, BUT THERE WERE NO LEAKS. THE CONSUMER STATED SHE COULD SMELL COOLANT COMING THROUGH THE VENTS. UPDATED 02/01/10*JB