NHTSA Complaint #10297087 — 2006 TOYOTA SIENNA

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10297087
Vehicle	2006 TOYOTA SIENNA
Component	STRUCTURE
Date of Incident	September 10, 2009
Date Filed	December 27, 2009
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

THE PASSENGER SIDE ELECTRIC SLIDING DOOR HAS FAILED. THE DOOR KEPT GOING OPEN AND SHUT ONE EVENING AND THEN STAYED SHUT AND HAS BEEN INOPERABLE SINCE. THE DOOR WILL NOT OPEN MANUALLY NOW AND HAS CREATED A SAFETY HAZARD. TOYOTA HAS REFUSED TO FIX THE PROBLEM AND SAYS THAT IT CAN ONLY REPLACE THE MOTOR WHICH WILL COST OVER $2000. THE FAILURE IS THAT THE DOOR WILL NOT OPEN AT ALL. IT IS A SAFETY HAZARD FOR THE PASSENGERS. THE DOOR HAS A MANUAL MODE, AND SHOULD THEREFORE BE ABLE TO OPERATE MANUALLY WITHOUT THE MOTOR. THE DEALERSHIP WOULD DO NOTHING TO HELP BESIDES CHARGE OVER $2000 FOR WHAT WILL SURELY BE A TEMPORARY REPAIR. *TR

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