NHTSA Complaint #10296951 — 2007 JEEP COMPASS 4X4 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10296951
Vehicle	2007 JEEP COMPASS 4X4
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 24, 2009
Date Filed	December 25, 2009
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

CVT TRANSMISSION STARTED MAKING NOISE AND NOT SHIFTING AT 42000 MILES. NO ACCIDENT OCCURRED BUT SINCE JEEP/DODGE SERVICE DEPARTMENTS ARE NOT AUTHORIZED TO PERFORM MAINTENANCE ON CVT TRANSMISSIONS IT HAD TO BE REPLACED. DUE TO ISSUES WITH JEEP/DODGE A NEW TRANSMISSION WOULD HAVE BEEN ON BACKORDER FOR A MINIMUM OF 30 DAYS. I WAS NOT ABLE TO WAIT THAT LONG SO I FOUND A LOW MILEAGE TRANSMISSION IN A SALVAGE YARD AND HAD THE SERVICE DEPARTMENT INSTALL IT. BECAUSE I PURCHASED MY JEEP APPROX. 2 WEEKS BEFORE THE LIFETIME POWERTRAIN WARRANTY WAS INITIATED I HAD TO BEAR THE ENTIRE COST. *TR

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