NHTSA Complaint #10296949 — 2005 CHRYSLER SEBRING

I HAVE A 2005 CHRYSLER SEBRING I HAVE OWNED FOR 2 YEARS NOW IN 2008 I WAS DRIVING AND HEARD A LOUD POP AND A THUD I GOT OUT AND NOTICED THAT THE REAR STRUT MOUNT SHATTERED AND THE STRUT WAS LOOSE SO I DROVE IT HOME AND CALLED THE DEALER THEY SAID THERE IS A BACK ORDER ON THEM DUE TO THE CONSTANT FAILURE OF THESE SO I WAS ABLE TO GET 2 FROM THEIR PARTNER DEALERSHIP SOMEONE INSTEAD OF FIXING THEIR CAR THEY TRADED IT IN ER SOMETHING TO THAT IS WHAT I WAS TOLD SO I PUT THEM ON, NOW ITS 2009 DEC 23RD I CHANGED THE REAR STRUTS AND FRONT DUE TO THE CAR HAVING 171,000 MILES ON THEM I TOOK THE GOOD MOUNTS OFF THAT I HAD JUST PURCHASED A LITTLE OVER A YEAR AGO AND THEY ARE SHOWING SIGNS OF WEAR ALSO BUT I THREW THEM ON SINCE THEY WAS BETTER THEN THE ONES I JUST BOUGHT WITH THE NEW STRUTS FROM A JUNK YARD I WOULD LIKE YOU GUYS TO LOOK INTO THIS MATTER ITS A COMMON PROBLEM WITH THESE CARS DATING BACK TO 1999 OR 2000 ITS ALL OVER THE INTERNET WHEN THEY FIRST SHATTERED I CONTACTED CHRYSLER ABOUT THIS MATTER AND GOT HUNG UP ON SEVERAL OCCASIONS WHEN I TOLD THEM THE ISSUE IS ALL OVER THE NET ABOUT THE SAME PROBLEM I DO HAVE OLD PARTS THAT WAS REPLACED IN 2008 AND THE ONES OFF OF THE USED STRUTS THAT I JUST PURCHASED I HAVE ALOT OF FRIENDS THAT HAVE A SEBRING OR HAVE HAD ONE AND THEY COMPLAIN ABOUT THE SAME ISSUES IF IT WASN'T A ISSUE WHY WAS THE STRUT MOUNTS IN 2008-2009 ALWAYS ON BACK ORDER AND DEALERSHIPS COULD ONLY GET A LIMITED # OF THEM PER MONTH DUE TO THE PROBLEM. *TR