NHTSA Complaint #10296902 — 2005 JAGUAR XJ

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10296902
Vehicle	2005 JAGUAR XJ
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 23, 2009
Date Filed	December 24, 2009
Mileage	44,052 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS STOPPED AT A RED LIGHT UPON MOVING FORWARD I HEARD A LOUD GRINDING NOISE FROM THE REAR OF THE CAR AND LOST MY TRANSMISSION. THIS LEFT ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION AT RUSH HOUR WITH NO WARNING FORTUNATELY NO ONE CRASHED IN TO ME. I CALLED POLICE AND TOW TRUCK. VEHICLE WAS TOWED TO DEALERSHIP WHO HAVE REPLACED DIFFERENTIAL AND REAR AXLES. THE PRELIMINARY EXPLANATION GIVEN WAS THAT SOMETHING APPEARS TO HAVE BROKEN OFF THAT GROUND UP THE DIFFERENTIAL. AFTER COMPLETION OF REPAIR I WAS ONLY TOLD THAT THERE HAD BEEN A MALFUNCTION. VEHICLE IS 4 YEARS OLD WITH ABOUT 44000 MILE ON IT. THIS SHOULD NOT HAVE HAPPENED AND I AM CONCERNED THAT THIS COULD HAPPEN AGAIN AND THAT IF IT HAD OCCURRED AT HIGH SPEED I MIGHT NOT BE HERE TO WRITE THIS COMPLAINT. *TR THE CONSUMER STATED THE TRANSMISSION HAS SINCE FAILED AGAIN. UPDATED 01/27/10.*JB

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