NHTSA Complaint #10296822 — 2010 SUBARU OUTBACK

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10296822
Vehicle	2010 SUBARU OUTBACK
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 20, 2009
Date Filed	December 23, 2009
Mileage	3,860 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

2010 SUBARU OUTBACK, 3750 MILES. TOOK TO THE DEALER WHEN RATTLING NOISE SEEM TO COME FROM INSTRUMENT CLUSTER. DEALER HAD IT FOR A WEEK. DEALER SERVICE ISOLATED THE NOISE AS COMING FROM SUBARU NEW TRANSMISSION. THEY CALLED THE COMPANY REP IN SOUTHERN CALIF. WHO INSTRUCTED THE DEALER TO PUT THE CAR BACK TOGETHER AND STATED THE PROBLEM IS KNOWN, AND NO FIX IS AVAILABLE. SINCE THAN I ALSO NOTICED THAT WHEN THE CAR IS ALMOST IN IDLE, CREEPING INTO PARKING SPOT, THE CAR JERKED FORWARD, AND WAS ABLE TO STOP IT BEFORE HITTING THE CAR NEXT TO ME TOO HARD. IT IS VERY DISTURBING TO ME AND I AM DRIVING THIS NEW CAR WITH VERY LITTLE CONFIDENCE NOW. *TR

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